News
Ingram Micro rescinds free freight policy
Ben Furfie Jul 16 2008, 10:56am
Comments (2)
EMEA division forced to respond to rapidly rising fuel charges
Ingram Micro has warned that rising fuel costs are forcing it to nix its previous policy of not charging freight costs to its customers.
The firm said that because of the speed that prices were rising, it was no longer economically viable for it to continue absorbing costs.
Speaking in a statement, Ingram Micro's EMEA executive vice president and president Jay Forbes said: "As the market leader, Ingram Micro EMEA will tackle the difficult issue of freight costs to ensure our future success and sustainability.
Rapidly rising costs, especially energy costs, require that we address the matter of shipping costs related to our products.
"Accordingly, Ingram Micro EMEA will implement policies and processes to recover the full cost of shipping products to our customers. We understand this decision will be challenging for our customers, and will work with them to make the transition as smooth as possible."
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Comments
“Ingram Micro”
Posted by: David Lewis - Jul 16, 12:11pm
As an Ingram customer for a good few years it's interesting to learn that they have been operating a free freight policy up to now since we have clearly been missing out by paying for all of our deliveries . How can we get a refund ?
“Re: Ingram Micro”
Posted by: Eddie Rich - Jul 24, 1:27pm
We've clearly been missing out on that too. A refund on all the delivery charges we've been paying whilst this supposed free freight policy has been running would be great!